Growth over stagnation
Challenge over comfort

Job Title: Performance Marketer
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‍Location: Hybrid
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‍Working Hours: 14:00 – 22:00

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!

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‍The Role: This is an internal Izinga performance marketing role focused on building and optimizing scalable lead-generation systems across our marketing ecosystem.The role combines internal growth ownership with performance marketing work on selected client projects, contributing across internal initiatives and broader performance activities.Rather than supporting a single campaign or channel, you will contribute across campaign execution, funnels, tracking, experimentation, and performance insights that influence real business decisions.This is a high-ownership, long-term position designed for a marketer who understands that performance marketing is not just about campaigns — but about systems, insights, and measurable outcomes.

What You’ll Be Responsible For:

Google Ads Performance & Optimization:
- Owning day-to-day Google Ads execution across:
- Search
- YouTube
- Performance Max (when appropriate)

- Building, restructuring, and continuously optimizing campaigns
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- Managing:
- Budgets
- Bidding strategies
- Search terms and negative keywords

Funnel, Tracking & Performance Insights
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- Identifying funnel or landing page issues affecting results
- Collaborating on testing ideas (angles, offers, audiences)
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- Supporting tracking integrity:
- Conversions
- Events
- Attribution fundamentals
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- Translating performance data into clear growth decisions
- Communicating insights to internal teams and client stakeholders

What We’re Looking For:
- 3+ years of hands-on Google Ads management
- Experience running lead-generation campaigns (not only e-commerce)
- Management of $10k+ monthly ad budgets
- Strong understanding of search intent and lead quality optimization
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- Ability to optimize toward:
- Qualified leads
- Booked calls
- Downdstream conversion performance
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Mindset & Approach
- You don’t just execute - you understand why performance changes
- You explain results in clear, human language
- You can recognize when the issue is offer, funnel, or tracking, not ads
- You are proactive, structured, and calm under fluctuations
- You focus on outcomes, not platform activity

‍Broader Marketing Awareness
- Landing pages and CRO fundamentals
- Basic GA4 and Google Tag Manager concepts
- Meta ads’ role in funnel progression
- Retargeting logic and sequencing
- Relationship between tracking and optimization

Nice to have:
- Experience in Real Estate, Finance and high-ticket or long-cycle sales
- Background across agency and in-house environments
- Confidence to challenge ideas with logic and data

What Success Looks Like in This Role:
- Lead quality and acquisition efficiency consistently improve
- Funnel bottlenecks are identified and solved early
- Tracking and attribution remain reliable and actionable
- Performance insights translate into clear business decisions
- Growth activities evolve toward greater predictability and repeatability
- Performance work shows measurable forward movement
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What We Offer:
- Full-time, long-term engagement
- Hybrid work flexibility
- Balanced internal and client impact
- High-ownership position with strategic influence
- Clear expectations with strong autonomy
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Job Title: Bookkeeper
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‍Location: Hybrid
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‍Working Hours: 14:00 – 22:00

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!

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‍About the Client: Our client is a growing US-based company that values accuracy, transparency, and reliable financial operations. They are looking for a dedicated Bookkeeper who will become a stable part of their day-to-day operations and support clean, well-structured financial processes. This is not a short-term task role - this is a long-term collaboration with real ownership and responsibility.

The Role: We’re looking for a detail-oriented and reliable Bookkeeper who understands that good bookkeeping is the foundation of every healthy business.You will work closely with the client and their internal stakeholders and clients to ensure financial records are accurate, up to date, and easy to understand. The role requires consistency, accountability, and clear communication.

What You’ll Be Responsible For:
- Record and categorize financial transactions (monthly, quarterly, or annually) for assigned clients using QuickBooks Online and Desktop
- Set up new companies in QuickBooks.
- Reconcile bank and credit card statements, identifying and correcting discrepancies.
- Prepare accurate financial statements, including balance sheets, profit and loss statements, and cash flow statements
- Process payroll, including set-up, adjustments, and check printing, using payroll software
- Prepare sales tax returns for assigned clients.
- Securely download, save, and organize financial documents in the electronic filing system.
- Manage accounts payable and accounts receivable, including generating invoices and sending overdue statements.
- Collaborate with tax accountants to provide timely financial information for client tax returns.

What We’re Looking For:
- 2+ years of experience in bookkeeping or accounting support
- Strong knowledge of QuickBooks (or similar accounting software)
- Solid understanding of basic accounting principles
- High level of accuracy and attention to detail
- Ability to work independently and manage recurring tasks
- Clear written and verbal communication in English

Nice to Have:
- Experience working with US-based clients
- Familiarity with month-end close processes
- Experience supporting multiple stakeholders
- Background in finance, accounting, or economics

‍What Success Looks Like in This Role:
- Financial records are always clean, organized, and audit-ready
- The client trusts the numbers and doesn’t need to double-check
- Deadlines are met without reminders
- Issues are raised early - not after they become problems
- The client feels supported, not confused, when it comes to finances

What We Offer:
- Full-time, long-term engagement
- Hybrid work
- Dedicated role with one client
- Clear expectations and structured processes
- Support from Izinga’s operations and leadership team
- Opportunity to grow with the client over time
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Job Title: Senior Accountant
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‍Location: On-site / Hybrid
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‍Working Hours: 09:00 – 17:00

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!

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‍About the Client: Our client is a well-established Serbian accounting agency with over 10 years of experience in providing comprehensive accounting, tax, and financial advisory services to local and international companies.They are known for their stability, regulatory expertise, and long-term relationships with clients. The agency operates with high professional standards, clear internal procedures, and strong compliance focus.This is not a short-term engagement - this is a long-term role with ownership, responsibility, and trust.

The Role: We are looking for an experienced and reliable Senior Accountant who can independently manage accounting and tax responsibilities while ensuring full compliance with Serbian regulations and accounting standards.You will work closely with clients, internal teams, and external auditors, taking full ownership of accounting accuracy, reporting, and statutory obligations.This role requires strong technical knowledge, autonomy, precision, and the ability to proactively identify and resolve accounting and tax-related matters.

What You’ll Be Responsible For:
- Controlling and posting accounting transactions in accordance with Serbian legislation and internal procedures
- Independently preparing, reviewing, and submitting tax returns and financial reports (VAT returns, withholding taxes, tax balance, EPP forms, etc.)
- Maintaining records of fixed assets and calculating depreciation
- Preparing documentation and collaborating with external auditors and inspection bodies
- Working on official platforms such as LPA, SEF, and ePorezi
- Monitoring, interpreting, and applying IFRS/MRS and relevant tax regulations
- Ensuring accuracy, consistency, and compliance across all accounting records and reports

What We’re Looking For:
- Minimum 3+ years of experience in accounting or similar senior-level roles
- University degree in economics, finance, or accounting
- Strong knowledge of IFRS/MRS, tax legislation, and the Law on Companies
- Advanced proficiency in MS Office (Excel, Word)
- Active knowledge of English language
- Ability to work independently with high accuracy and accountability
- Proactive, precise, and reliable approach to work

Nice to Have:
- Experience working in an accounting agency environment
- Familiarity with the PANTHEON ERP system
- Experience supporting multiple clients or complex legal entities
- Prior collaboration with audit teams and regulatory institutionsBackground in finance, accounting, or economics

‍What Success Looks Like in This Role:
- Accounting records are accurate, compliant, and consistently up to date
- Tax filings and financial reports are submitted on time, without errors
- Audits and inspections are handled confidently and professionally
- Issues are identified early and addressed proactively
- Clients trust the numbers and rely on your expertise
- You are seen as a senior, dependable point of reference within the teamThe client feels supported, not confused, when it comes to finances

What We Offer:
- Full-time, long-term employment
- Stable role within a reputable Serbian accounting agency
- Clear responsibilities and well-defined processes
- Professional and experienced team environment
- Opportunity for long-term growth and development
- Supportive collaboration with Izinga’s operations and leadership team
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Job Title: Junior Accountant
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‍Location: On-site / Hybrid
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‍Working Hours: 09:00 – 17:00

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!

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‍About the Client: Our client is a Serbian accounting agency with over 10 years of experience, providing accounting, bookkeeping, and tax support to a diverse portfolio of local and international clients.The agency is known for its structured processes, strong compliance culture, and long-term relationships with both clients and employees. They invest in building stable teams and developing accounting professionals over time.This is not a temporary role - this is a long-term position with room for learning, responsibility, and growth.

The Role: We are looking for a reliable and detail-oriented Junior Accountant who will support day-to-day bookkeeping and accounting operations across multiple clients.You will work closely with senior accountants and clients, ensuring that financial documentation is accurate, properly recorded, and aligned with Serbian accounting and tax regulations.This role is ideal for someone who already has hands-on accounting experience and wants to grow within a professional accounting agency environment.

What You’ll Be Responsible For:
- Posting incoming (purchase) invoices
- Posting outgoing (sales) invoices
- Preparing and processing e-banking payment orders
- Posting bank statements and reconciling transactions
- Working on official platforms such as LPA and ePorezi
- Monitoring and tracking invoices through the SEF system
- Communicating with clients to reconcile analytical records and IOS statements
- Supporting accurate and timely bookkeeping across assigned clients

What We’re Looking For:
- Minimum 3+ years of experience in bookkeeping or accounting roles
- University degree in economics, finance, or accounting
- Advanced knowledge of MS Office (Excel, Word)
- Active knowledge of English language
- High level of accuracy, responsibility, and attention to detail
- Ability to work independently while collaborating with a team
- Proactive, precise, and well-organized working style

Nice to Have:
- Experience working in an accounting agency
- Familiarity with PANTHEON ERP system
- Experience communicating directly with multiple clients
- Exposure to Serbian accounting and tax platforms

‍What Success Looks Like in This Role:
- Invoices and bank statements are accurately posted and easy to track
- Payment orders are prepared correctly and on time
- Client records are aligned and reconciled without delays
- Communication with clients is clear and professional
- Issues are identified early and escalated appropriately
- You consistently support senior accountants with reliable, high-quality work

What We Offer:
- Full-time, long-term employment
- Stable role within a reputable Serbian accounting agency
- Structured onboarding and clear daily responsibilities
- Opportunity to learn from experienced senior accountants
- Supportive and professional team environment
- Growth path toward more complex accounting responsibilities
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Job Title: Customer Success Specialist
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‍Location: Hybrid
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‍Working Hours: 14:00 – 22:00

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!

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‍About the Client: Our client operates in the corporate housing and relocation space, supporting international guests, corporate clients, and service providers throughout the full move-in and move-out lifecycle.They are focused on delivering a seamless, reliable, and human-centered guest experience, with strong internal processes and clear service standards. The client works with international stakeholders and values clear communication, accuracy, and ownership.This is not a short-term support role - this is a long-term position with responsibility, continuity, and direct impact on client and guest satisfaction.

The Role: We are looking for a proactive and client-oriented Customer Success Specialist who will manage day-to-day guest and client interactions and ensure a smooth experience from reservation setup through move-out.You will be the central point of coordination between guests, clients, properties, service providers, and internal teams. The role requires strong organization, attention to detail, and calm problem-solving in a fast-paced, service-driven environment.Most communication is handled via email and internal systems, with occasional calls for onboarding, escalation, or issue resolution.

What You’ll Be Responsible For:
- Gathering reservation and guest contact details from the reservations team
- Entering and maintaining accurate reservation data in internal systems
- Coordinating and preparing all move-in and move-out paperwork
- Scheduling and conducting pre-arrival calls with guests
- Completing move-in procedures and resolving move-in issues
- Delivering notices such as Intent to Vacate when required
- Ensuring move-out procedures are completed and resolving any move-out issues
- Coordinating with guests and providers to resolve damage claims
- Managing reservation extensions with clients, properties, and guests
- Providing escalation support for guest, client, property, and provider issues
- Communicating major service failures to team management in a timely manner
- Liaising with finance to ensure housing invoices match reservation dates and daily rates
- Supporting the setup of additional housing units when required (furniture, utilities, cleaning, etc.)
- Handling other operational or administrative tasks as they arise

What We’re Looking For:
- Previous administrative or customer-facing experience in any industry
- Strong working knowledge of Microsoft Office / O365 in a business environment
- Proven ability to learn and work with internal or specialized systems
- Client-focused mindset with professional communication skills
- Ability to work effectively both independently and as part of a team
- High level of reliability, discretion, and attention to detail
- Fluent written and verbal communication in English

Nice to Have:
- Experience in corporate housing, hospitality, real estate, or serviced apartments
- Prior work in an international or global environment
- Personal international travel experiences
- Experience coordinating multiple stakeholders simultaneously

‍What Success Looks Like in This Role:
- Guests experience smooth, well-coordinated move-ins and move-outs
- Client and guest communication is clear, timely, and professional
- Records and reservations are accurate and up to date
- Issues are resolved efficiently or escalated appropriately
- Finance and operational data align correctly with reservations
- The client and guests feel supported, informed, and taken care of

What We Offer:
- Full-time, long-term engagement
- Hybrid work model
- Dedicated role within a stable, international client environment
- Clear processes, tools, and expectations
- Support from Izinga’s operations and leadership team
- Opportunity to grow within customer success and operations roles
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Job Title: Insurance Claims Specialist
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‍Location: Hybrid
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‍Working Hours: 14:00 – 22:00

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!

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‍About the Client: Our client operates in the healthcare services sector, working with state and third-party insurance providers to ensure accurate and timely claim processing and reimbursements.They are part of a structured, compliance-driven environment where precision, accountability, and process discipline are critical. The organization manages a high volume of insurance claims and plays a key role in maintaining financial stability through efficient revenue cycle operations.This is not a short-term role - this is a long-term position with ownership, consistency, and direct impact on revenue accuracy and cash flow.

The Role: We are looking for a detail-oriented and experienced Insurance Claims Specialist to manage insurance claims and payment processing across state and third-party providers.You will be responsible for monitoring accounts receivable, responding to denials and correspondence, ensuring compliance with healthcare billing standards, and maintaining accurate documentation. This role requires strong analytical skills, the ability to manage a high daily workload, and a proactive approach to claims resolution.

What You’ll Be Responsible For:
- Overseeing insurance claim processing and payments from state and third-party providers
- Reviewing and responding to all related correspondence and denial letters
- Reviewing claims within assigned alpha and discipline on Accounts Receivable
- Monitoring charges and verifying correct payment of claims
- Maintaining detailed documentation of AR collection and follow-up efforts
- Collecting and analyzing data on a daily, monthly, and yearly basis to assess insurance account credit status
- Appealing denied claims and responding to requests for additional information
- Auditing claim payment reports for accuracy and compliance
- Researching and resolving claim discrepancies and payment issues
- Performing collection actions, including contacting patients by phone and resubmitting claims to insurance carriers
- Preparing claim and utilization reports for administration and finance teams
- Identifying exceptional or high-risk claims for further review
- Using collection management reports and queues to keep AR current
- Initiating payment recovery for stop-loss reinsurance, workers’ compensation, and similar cases
- Managing a high volume of files daily (minimum of 25 files per day; higher volume for Medicare claims)
- Performing additional duties as assigned

What We’re Looking For:
- High school diploma or equivalent (additional education or certification in healthcare administration is a plus)
- Proven experience in healthcare insurance claims and payment processing
- Strong understanding of medical billing codes, terminology, and insurance workflows
- High level of accuracy and attention to detail in data entry and documentation
- Proficiency in relevant billing, claims, and AR management systems
- Clear, professional written and verbal communication skills
- Ability to work effectively in a team-oriented, compliance-driven environment
- Knowledge of healthcare billing regulations and compliance standards

Nice to Have:
- Experience working with Medicare, commercial insurance, or state-funded programs
- Background in revenue cycle management (RCM) teams
- Experience handling high-volume AR portfolios
- Familiarity with denial management and appeal processes

‍What Success Looks Like in This Role:
- Claims are processed accurately and within required timeframes
- Denials are addressed promptly and effectively
- Accounts receivable remain current and well-documented
- Reimbursements are accurate and compliant with healthcare standards
- Reporting is clear, reliable, and supports financial decision-making
- The revenue cycle team can rely on your ownership and consistency

What We Offer:
- Full-time, long-term engagement
- Hybrid work model
- Dedicated role within a structured healthcare client environment
- Clear workflows, compliance standards, and expectations
- Support from Izinga’s operations and leadership team
- Opportunity to deepen expertise in healthcare revenue cycle operations
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